1. Services Provided
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.
2. Products and Services
We make every effort to ensure that product descriptions, pricing, images, and other information are accurate. However, we reserve the right to correct errors, update information, or discontinue products or services at any time without prior notice.
For custom products or quote-based orders, all pricing is subject to review and final approval before an order is accepted.
3. Quote Requests
Submitting a quote request does not constitute a purchase or contract. Quotes are provided based on the information submitted and may be subject to changes in pricing, availability, customization requirements, shipping costs, or production timelines.
4. Orders
Orders are considered accepted only after written confirmation from our team. We reserve the right to refuse or cancel any order for any reason, including pricing errors, product availability, suspected fraud, or other unforeseen circumstances.
5. Payment
Payment terms will be provided during the ordering process or in your approved quotation. Production may not begin until payment requirements have been satisfied.
6. Shipping
Shipping availability, delivery times, and shipping costs vary depending on the destination and the products ordered. Customers are responsible for providing accurate shipping information.
7. Returns and Refunds
Due to the nature of custom-made products, customized items are generally non-refundable unless they arrive damaged or contain manufacturing defects. If you experience an issue with your order, please contact us promptly so we can assist you.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, designs, and other materials, is the property of the website owner unless otherwise stated. No content may be copied, reproduced, or distributed without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website, our products, or our services.
10. Privacy
Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.
11. Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will become effective immediately upon posting on this website.
12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us at support@thinkking.co.uk for the purposes of our terms and conditions only.